Return Policy for Swarish Jewels

At Swarish Jewels, we strive to provide you with exquisite and high-quality jewelry that enhances your unique style. We understand that occasionally, you may need to return or exchange a purchase. Our return policy is designed to be fair, transparent, and customer-friendly. Please take a moment to familiarize yourself with our return guidelines:

Eligibility Criteria for Returns:

1. Within 45 Days of Purchase:

   • Items must be returned within 45 days from the date of purchase.

2. Original Condition:

   • Products must be returned in their original, unused condition with all tags and packaging intact.

3. Proof of Purchase:

   • A valid proof of purchase, such as the order confirmation or receipt, is required for all returns.

Return Process:

1. Contact Us:

   • Before returning any item, please contact our customer support team at contact@swarishjewels.us to initiate the return process.

2. Provide Information:

   • When contacting us, please provide your order number, the item(s) you wish to return, and the reason for the return.

3. Return Authorization:

   • Our customer support team will guide you through the return process and provide you with a return authorization (RA) number.

4. Packaging:

   • Pack the items securely in the original packaging, including all accessories, certificates, and tags.

5. Shipping:

   • Ship the package to the address provided by our customer support team, and ensure that the RA number is visible on the outside of the package.

6. Insure Your Package:

   • For your protection, we recommend using a traceable shipping method and insuring the package.

Refund or Exchange:

1. Refund:

   • Once we receive the returned item and verify its condition, we will process the refund to the original payment method within 10 business days.

2. Exchange:

   • If you prefer an exchange, we will assist you in selecting a suitable replacement. Any price difference will be adjusted accordingly.

Non-Returnable Items:

1. Customized or Engraved Items:

   • Unfortunately, we cannot accept returns for items that have been customized or engraved.

2. Earrings:

   • Due to hygiene reasons, we do not accept returns for earrings.

Contact Us:

If you have any questions or concerns regarding our return policy, please feel free to contact our customer support team at contact@swarishjewels.us

Thank you for choosing Swarish Jewels. We appreciate your trust in our craftsmanship, and we are committed to ensuring your satisfaction with every purchase.

Note: This return policy is subject to change without notice. Please refer to the latest version on our website for the most up-to-date information.